Faqs

Will This Product Be Suitable for My Space?
Absolutely! We tailor our lighting solutions to meet the needs of various spaces. Simply select the type of room, size, or lighting preference from the options on the product page, and we’ll show you the items designed to perfectly enhance your environment.

How Durable Are Your Products?
Our products are like the superheroes of lighting—strong, reliable, and always ready to shine. Whether you need lighting that lasts or decorative lamps that stand the test of time, we’ve got you covered—from long-lasting LED lamps to stylish fixtures.

What Materials Are Your Products Made From?
We use premium materials like high-quality metals, eco-friendly components, and non-toxic finishes. Our products are designed to be both durable and beautiful, ensuring safety and style for your home.

How Do I Clean My Lighting Products?
Keeping your lamps fresh and clean is easy! Simply follow the care instructions on the product tag. Most lighting fixtures can be wiped down with a damp cloth, and some are designed to be easily maintained for long-lasting beauty.

How Long Will It Take to Receive My Order?
Once you’ve placed your order, we’ll get it shipped out. Standard shipping usually takes 6-9 business days, but we also offer expedited shipping if you need it sooner.

Do You Offer International Shipping?
Currently, we only ship within Brazil. However, we hope to expand internationally in the future!

What Is Your Return Policy?
If your product isn’t quite what you expected, no worries! We offer hassle-free returns within 30 days of delivery. Simply contact our support team, and we’ll assist you with the process.

Are Your Products Environmentally Friendly?
We care about the planet as much as you care about your home! Our eco-friendly collection features lighting solutions made from sustainable materials and energy-efficient designs. Illuminate your space while taking care of the environment.

How Do I Track My Order?
Once your order ships, we’ll send you a tracking number via email. You can use that to follow your order’s journey from our warehouse to your doorstep. Excited to receive your new lighting pieces? Track your order while you wait!

What If I Have Questions Not Covered Here?
We’re here to help! Reach out to us via email at support@homura.co.uk. Our friendly customer support team is always ready to assist with any queries or concerns.

Contact Information